Effective Date: April 29, 2025

​

MaliD Spiritual Guide ("we", "our", or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

​

1. Information We Collect

We may collect the following types of personal information when you interact with our website or services:

• Contact Information: Name, email address, phone number

• Payment Information: Billing details (processed securely through third-party payment platforms)

• Spiritual Intake Information: If you choose to book a session, we may collect spiritual or emotional insights you voluntarily share to support your session

• Usage Data: IP address, browser type, pages visited, and general website usage statistics

 

We only collect personal information that is necessary to provide our services and enhance your experience.

 

2. How We Use Your Information

We may use your personal information to:

• Provide and manage spiritual guidance services

• Communicate with you about appointments, updates, or services

• Process payments securely

• Respond to your inquiries or feedback

• Improve website functionality and content

• Comply with legal obligations

 

3. Consent

By using our services or submitting your information, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

You may withdraw your consent at any time by contacting us at malidspiritualguidance@gmail.com, subject to legal or contractual restrictions.

 

4. Sharing of Personal Information

We do not sell or rent your personal information. We may share it with third parties only when:

• It is necessary to provide our services (e.g., payment processors or booking systems)

• Required by law or legal process

• You provide explicit consent

All third-party providers are required to protect your personal information in compliance with Canadian privacy laws.

 

5. Security of Your Information

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse. This includes using secure technologies and limiting access to only those necessary.

 

6. Your Rights

Under PIPEDA, you have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate information

• Withdraw your consent for the use of your information

• Lodge a complaint with the Office of the Privacy Commissioner of Canada if you feel your privacy rights have been violated

To make a request, please contact us at malidspiritualguidance@gmail.com.

 

7. Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

 

8. Cookies and Analytics

Our website may use cookies and third-party analytics tools (e.g., Google Analytics) to understand how visitors use the site. You can manage your cookie preferences through your browser settings.

 

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

 

10. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact:

MaliD Spiritual Guide

Email: malidspiritualguidance@gmail.com
Location: Ottawa, Ontario, Canada

​